State Farm® Insurance Agent Alexander Brown
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Usama Munir
March 26, 2025
5
out of
5
rating by Usama Munir
"teresa is really helpful and very professional she helps me bery professionaly other girl her name is kareena she is the worst i have ever seen she was even shouting at me she is really unprofessional and really unhelpful"
We responded:
"Thank you, Usama, for sharing your experience. I'm glad to hear that Teresa was able to assist you professionally and helpfully. However, I'm truly sorry to learn about your encounter with Kareena. Your feedback is important, and I'll address this matter to ensure it doesn't happen again. If you have any further concerns or need assistance, please feel free to reach out to our office."
Carolina Padron
March 12, 2025
2
out of
5
rating by Carolina Padron
"I’m gonna give him 2 start because I’m being generous. They are good as long as you don’t have to file a claim. He has incompetent people working in his office that could potentially delay your claim. State Farm is the biggest auto loan car insurance scammer."
We responded:
"Carolina, thank you for sharing your thoughts. We apologize for the frustration you've experienced, and we understand your concerns. We strive to offer reliable service, but we know there’s room for improvement, especially when it comes to claims. We’ll review the situation and work on addressing the issues you’ve mentioned. We value your feedback and hope to make things right."
Donald
February 28, 2025
5
out of
5
rating by Donald
"I have been with state farm for few years now. And I have never had any issues with claims or customer service. Teresa was awesome with getting my motorcycle insurance reinstated on 2/28/25. I have never had a bad experience. And will be with them forever. Thank you Alexander Brown"
We responded:
"Thank you, Donald, for your wonderful feedback! I'm happy to know that you've had such a positive experience with us over the years. Teresa will be delighted to hear your kind words about her assistance with your insurance. We're here for you whenever you need us, so feel free to reach out for any further needs or questions."
Marlo Johnson
February 21, 2025
5
out of
5
rating by Marlo Johnson
"Teresa is always pleasant and answers all of my concerns and questions in a timely fashion…I truly appreciate her 😊. She is always polite and if she doesn’t have the answer she will find out. She is quick to respond you will not be waiting days for her to get back to you. She truly goes above and beyond. I have been a State Farm Customer since I was 19 and I’m almost 60 so that says a lot. Thank you Teresa for all you do! 💛"
We responded:
"Thank you, Marlo, for your wonderful feedback! We're delighted to hear that Teresa has been so helpful and responsive to your needs. Her dedication to finding answers and providing timely assistance truly makes a difference. It's fantastic to know you've been with State Farm for so many years, and we're grateful for your continued support. If you ever need anything else, feel free to reach out to our office!"
Cecelia Chambers
February 3, 2025
5
out of
5
rating by Cecelia Chambers
"Hello, I spoke with Teresa & she was polite, professional & yet very personable with answering my questions. I thanked her personally for providing outstanding customer service, so now I'm sharing my experience with all. Kudos Statefarm!!"
We responded:
"Thank you, Cecelia, for sharing your experience! I'm happy to hear that Teresa was able to assist you with such professionalism and warmth. Your acknowledgment of her outstanding service means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime."
Emily King
January 22, 2025
5
out of
5
rating by Emily King
"They always go above and beyond to address any and all of my needs. They have wonderful pricing and a great staff. I will be staying with them as long as possible."
We responded:
"Thank you, Emily, for your wonderful feedback! I'm so happy to know that our team consistently meets your needs and that you're satisfied with our pricing. We truly appreciate your loyalty and look forward to continuing to serve you for many years to come."
Prince Kwasi Mensah
January 22, 2025
5
out of
5
rating by Prince Kwasi Mensah
"Michael makes my business with Statefarm extremely seamless. He knows what he is doing. He is also personable and goes above and beyond to ensure that the customer gets what s/he came for. I highly recommend him and strongly hope Statefarm gives him the recognition he deserves."
We responded:
"Thank you, Prince, for your fantastic feedback! I'm delighted to hear that Michael has made your experience with us so seamless. His dedication to going above and beyond truly makes a difference. Your recommendation means a lot, and we'll be sure to pass on your kind words to Michael. If you ever need assistance, feel free to reach out to our office."
Robert Dawson
January 6, 2025
5
out of
5
rating by Robert Dawson
"Been with these guys for years. Always responsive and helpful"
We responded:
"Thank you, Robert, for your continued support over the years! I'm glad to know that our responsiveness and helpfulness have made a positive impact. If you ever have any questions or need assistance, feel free to reach out. We're here for you!"
Kelly Dara
December 20, 2024
5
out of
5
rating by Kelly Dara
"I didn’t work with Mr. Brown… I actually worked with Ron who was absolutely amazing! He was very flexible with my crazy work schedule and was patient when I asked a bunch of questions. He got me a price that was waaaay lower than what I was paying for car insurance! And we all love saving money, so I’d happily recommend him as anyone’s agent no matter what kind of insurance you need!"
We responded:
"Thank you, Kelly, for sharing your experience! I'm delighted to hear that Ron provided such exceptional service and was able to accommodate your schedule while answering all your questions. It's fantastic that he helped you find a more affordable insurance option. Your recommendation means a lot, and we're here for any future insurance needs you may have!"
Tia Owens
December 12, 2024
5
out of
5
rating by Tia Owens
"I worked with Mike and he way patient, not pushy, and got me a lower rate with the same coverages I had with my previous insurance. I thank him so much he was great!"
We responded:
"Thank you, Tia, for sharing your experience! I'm glad we could assist you in finding a better rate while maintaining your coverage. Your satisfaction is important to us, and we're grateful for your kind words. If you have any questions or need further assistance in the future, feel free to reach out. "
John Brandenburg jr
October 30, 2024
1
out of
5
rating by John Brandenburg jr
"Stay as far away as you can from this agent. His staff is incompetent as I don't even think he exists. I tried to meet with Alexander Brown approximately 15 times. Was told by his staff all 15 times either he was out of the country or he was not available. I requested to make an appointment to meet with him in person. I was told this was not possible. This seems to me that this agent is incompetent and disrespectful and puts himself above and current statefarm customers as I have been for 32yrs."
We responded:
"Hello John, We are so sorry about the experience you have had at the agency. My team is 100% dedicated to making sure every customer has a satisfactory experience. We are 21 members strong and the staff is here to help when I am not in the office. I personally am out of the office frequently for training and trips and just back from being out for about 3 weeks. I promise I am real person. I meet with customers on a daily basis and will look more into why you had an issue getting an appointment with me. As long as I am here I always meet with my customers. Most times I’m personally booked out several weeks so if it was an urgent manner people will meet with my office manager. I again apologize for your experience. "
ron armstrong
October 21, 2024
5
out of
5
rating by ron armstrong
"Dynamite staff. Very knowledgeable and professional. Highly recommend."
We responded:
"Ron, thank you for your fantastic review! I'm happy to hear that Mike provided you with professional and knowledgeable service. It's great to know he made such a positive impact. If you ever have any more questions or need further assistance, our office is here to help. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Aida H
October 21, 2024
5
out of
5
rating by Aida H
"Mike was so helpful and quick! Thanks"
We responded:
"Mike's efficiency and helpfulness are truly appreciated! We're glad you had a positive experience. Thanks for sharing your feedback. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Toni AGHall
October 7, 2024
5
out of
5
rating by Toni AGHall
"Mr. Mike was my representative. He was very courteous and took his time in finding the best policy for me. I really needed a friendly voice today (I work in retail). I’m so glad it was him. Thank you!"
We responded:
"Thank you, Toni, for your wonderful review! I'm glad Mike could provide you with the courteous and attentive service you needed. It's great to know he made your day a bit brighter. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Tah Rohan
October 4, 2024
5
out of
5
rating by Tah Rohan
"I had the pleasure of working with Michael Kennell. He was phenomenal!!! I originally called to add on a second car to my insurance. I was worried that the process would take long and I wouldn’t get the insurance before I picked up my new vehicle. Michael!!! Was quick and efficient… he got me a quote and added my vehicle “in the speed of light!” By the end of the call I had my new vehicle insured and the ID cards in email. Thank you Michael!"
We responded:
"Thank you so much for sharing your experience, Tah! We're thrilled to hear that Michael was able to assist you so quickly and efficiently. It’s great knowing he made the process smooth, and that you were able to get everything done in time for your new vehicle. If you ever need anything else, feel free to reach out! - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Edgar bernal
September 26, 2024
5
out of
5
rating by Edgar bernal
"very competitive to save"
We responded:
"Thank you, Edgar! I'm glad you found our services competitive and beneficial for saving. We appreciate your feedback and look forward to assisting you with any future needs. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Nikhil Dogra
September 19, 2024
5
out of
5
rating by Nikhil Dogra
"I have been working with Jody for a few days now for my home and Auto insurance purchase. The experience so far has been very good. Jody haa patiently listened and responded to all my questions and continues to help me in the process. Mine has been a 5 start experience to date."
We responded:
"Nikhil, thank you for sharing your positive experience! I'm glad to hear that Jody has been attentive and responsive to your questions regarding your home and auto insurance. We appreciate your feedback and are here to assist you with any future needs. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Colleen Ashlin
September 19, 2024
5
out of
5
rating by Colleen Ashlin
"Mike was a great help with getting me what I needed for car and rental. Explained everything well. I look forward to working with you guys."
We responded:
"Mike, thank you for your wonderful review! I'm glad to hear that Mike was able to assist you with your car and rental insurance needs and provide clear explanations. We look forward to continuing to work with you. If you have any questions or need further assistance, feel free to reach out! - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Kayla Wilson
September 17, 2024
5
out of
5
rating by Kayla Wilson
"Mr. Alexander was so polite and helpful. I had an overall delightful experience. He was able to get me the best price for my auto insurance. Thanks again. Would definitely recommend!"
We responded:
"Kayla, thank you so much for your kind words! I'm glad we could assist you in finding the best price for your auto insurance. Your recommendation means a lot to us. If you ever need further assistance, don't hesitate to reach out. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Erika Chin
September 4, 2024
5
out of
5
rating by Erika Chin
"Christian M. was so helpful when I was signing up for insurance with State Farm. He answers any questions you may have, and addresses any concerns very quickly. Highly recommend!"
We responded:
"Erika, thank you for your wonderful review! I'm glad Christian was able to assist you effectively and address your questions and concerns promptly. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
miguel jose ochoa
August 29, 2024
5
out of
5
rating by miguel jose ochoa
"Christian, thank you for solving all my expectations and making everything easier, accurate and precise with incredible savings. You are a genius at what you know. Thank you, Christian."
We responded:
"Miguel, thank you for your kind words! I'm glad to hear that Christian was able to meet your expectations and provide you with accurate and precise service along with incredible savings. Your satisfaction is important to us, and we appreciate your feedback. If you need any further assistance, our office is here to help. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Karina Vasquez
August 23, 2024
5
out of
5
rating by Karina Vasquez
"- Christian Thank you for all your help and support"
We responded:
"Thank you, Karina, for your kind words. I'm glad Christian could assist you. Your satisfaction is important to us. If you need any further help, feel free to reach out. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Ashley Meadows
August 22, 2024
5
out of
5
rating by Ashley Meadows
"I can NOT thank my agent, Jody, enough!! I was desperate the end of July, I was paying almost $500 for car insurance with progressive, and then progressive tacked on another $120 at my renewal that would be paid MONTHLY! And Jody, with State Farm has been AMAZING!!! Jody got my payment less than $350/monthly!! If you want amazing coverage, and affordable payments, choose State Farm!!!"
We responded:
"Ashley, thank you for sharing your experience! I'm happy Jody could assist you in finding more affordable car insurance. We appreciate your recommendation and are here for any future needs. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
April Barriere
July 31, 2024
5
out of
5
rating by April Barriere
"Mike was really cool. He explained everything. He got me a better price on my homeowners insurance with a better deal. I am so glad I called."
We responded:
"Hey April! Thanks for the awesome review! I'm so glad Mike could help you get a better deal on your homeowners insurance. If you ever need anything else, feel free to reach out. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"
Oscar Fuentes
July 29, 2024
5
out of
5
rating by Oscar Fuentes
"Saida Ruiz una persona muy Profesional muy amable, muy paciente, a sido una experiencia servicial muy professional"
We responded:
"Hola Oscar, ¡Gracias por sus amables palabras! Estamos muy contentos de saber que Saida le brindó una experiencia tan profesional y amable. Nos enorgullece tenerla en nuestro equipo. Si necesita algo más en el futuro, no dude en contactarnos. - Alexander Brown - State Farm Insurance Agent, Catonsville, MD"